Support
Answers to the most common questions. If yours isn’t here, write to us.
Are my files uploaded anywhere?
No. Urraca is a program that runs on your Windows computer and processes your documents there. Your files are not sent to any server.
Which versions of Windows are supported?
Windows 10 and Windows 11.
When can I download it?
Very soon. We’re finishing the installer’s code signing certificate. Leave your email and we’ll let you know.
What’s the difference between Free and Premium?
Free covers the basic features and lets you try each premium tool 2 times. Premium unlocks all tools without limits. See pricing.
What languages is Urraca available in?
English, Spanish, Brazilian Portuguese, French, German and Italian.
Does Urraca show ads?
No. Not in the free version and not in the paid versions.
Still need help?
Write to support@urracapdf.com and tell us what happened, which version of Windows you use and, if possible, attach a screenshot. Please don’t send confidential documents.